Privacy Policy for Tax Relief Squad

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This privacy notice for Tax Relief Squad ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at taxreliefsquad.com, or any website of ours that links to this privacy notice.

• Engage with us in other related ways, including sales, marketing, or events.

At Tax Relief Squad, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect personal and tax-related information to provide you with personalized tax relief solutions. The types of information we collect may include:

• Identification Information: Name, Social Security number, email address, phone number, and state of residence.

• Financial Information: Income, employment, bank account details, credit or debit card information, and tax-related data.

• Demographic Information: Age, occupation, and other details provided through forms or consultations.

• Technical Information: IP address, browser type, device information, and website usage data collected through cookies or similar technologies.

When you are no longer our customer, we may continue to store and process your information as described in this policy, subject to applicable laws.

2. How We Use Your Information

We use your information to:

• · Assess your tax situation and provide tailored recommendations.
• · Communicate updates, offers, and service-related notifications.
• · Process payments and manage your account.
• · Comply with legal and regulatory requirements.
• · Enhance our website and service offerings through analytics and user feedback.

3. How We Protect Your Information

Your privacy is our top priority. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• · Data encryption during transmission and storage.
• · Secure access controls and authentication protocols.
• · Regular security audits and system monitoring.

4. Information Sharing

We do not sell or rent your personal or tax information to third parties. However, we may share your information in the following circumstances:

• · With Service Providers: We share data with trusted partners under written agreements to facilitate services such as payment processing, tax filings, or data hosting.

• · Legal Obligations: We disclose information as required by law, such as in response to subpoenas, court orders, or regulatory inquiries.

• · Business Operations: To protect our rights, property, or safety, or that of our clients or others.

Any sharing of your information is conducted under strict confidentiality agreements and for limited purposes consistent with this policy.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. These tools collect data about your interactions with our site, such as pages visited and time spent, but do not personally identify you. You can manage cookie preferences through your browser settings or by disabling them entirely. For more details, please see our Cookie Policy.

6. SMS Terms and Conditions

By opting into SMS communications, you agree to receive text messages from Tax Relief Squad, including:

• · Updates on your account and tax services.
• · Alerts about promotions, reminders, and offers.

Terms:

• · Message Frequency: Varies based on interactions.

• · Message & Data Rates: Standard rates may apply.

•  · Opt-Out: Reply "STOP" to any message to unsubscribe. For assistance, reply "HELP" or contact us at 949-210-9747.

• · SMS opt-in and phone numbers for the purpose of SMS will not be shared with third parties and affiliates for marketing purposes.

7. Data Retention

We retain your personal and tax-related information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data is securely destroyed or anonymized when no longer needed.

8. Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information. These include:

• · Access: Request details about the information we have collected about you.

• · Correction: Correct inaccuracies in your data.

• · Deletion: Request the deletion of your personal information, subject to legal obligations.

• · Opt-Out: Opt-out of certain data processing activities, including marketing communications.

• · Non-Discrimination: Exercise your rights without fear of retaliation or reduced service quality.

• · Data Portability: Clients can request their personal data in a portable format. Upon identity verification, we ensure secure and prompt delivery for transfer or personal use, following applicable regulations.

• · Sensitive Data Processing: Sensitive data is processed exclusively to provide tax relief services. We do not share sensitive information with unauthorized parties, and it is stored securely using encryption and access controls. Data is retained only as necessary for business purposes and in compliance with applicable laws, after which it is securely deleted or destroyed.

To exercise these rights, please contact us using the information provided below.

To exercise these rights, please contact us using the information provided below.

9. Compliance with State and Federal Laws

Tax Relief Squad complies with all applicable laws, including:

California Consumer Privacy Act (CCPA)

Residents of California have the following rights under the CCPA, as amended by the California Privacy Rights Act (CPRA):

• · Right to Know: Request details about the personal information we have collected, used, disclosed, or sold in the past 12 months.

• · Right to Delete: Request deletion of your personal information, subject to certain exceptions.

• · Right to Correct: Request correction of inaccurate personal information we maintain.

• · Right to Opt-Out: Opt-out of the sale or sharing of your personal information, including for targeted advertising purposes.

• · Right to Limit Use of Sensitive Personal Information: Restrict our use of sensitive data (e.g., financial information, Social Security number) to purposes necessary for providing services.

• · Non-Discrimination: Exercise your rights without experiencing discriminatory treatment or a reduced level of service.

California residents may designate an authorized agent to make requests on their behalf. To exercise these rights, contact us using the methods described in this policy.

Colorado Privacy Act (CPA)

Residents of Colorado have rights like those under the CCPA, including:

• · Right to Access: Request and receive a copy of your personal data.

• · Right to Correct: Correct inaccuracies in your personal data.

• · Right to Delete: Request deletion of personal data you have provided or that we have collected.

• · Right to Opt-Out: Opt-out of processing your personal data for targeted advertising, the sale of data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

For sensitive personal information (e.g., Social Security number, financial account details), we will obtain your opt-in consent before processing, as required by law.

Virginia Consumer Data Protection Act (VCDPA)

Virginia residents have rights like those in Colorado, including the rights to access, correct, delete, and obtain a copy of their personal data. In addition:

• · Right to Appeal: If we deny your request, you have the right to appeal the decision by contacting us through the methods outlined in this policy.

Connecticut Data Privacy Act (CTDPA)

Connecticut residents have the following rights under the CTDPA:

• · Right to Access, Correct, Delete, and Opt-Out: These rights are consistent with those outlined in the CPA and VCDPA.

• · We are required to obtain your opt-in consent before processing sensitive data.

Utah Consumer Privacy Act (UCPA)

Utah residents are entitled to:

• · Right to Access: Obtain a copy of your personal data collected by us.

• · Right to Delete: Request deletion of personal information you have provided.

• · Right to Opt-Out: Opt-out of the sale of personal information or targeted advertising.

Utah's requirements are like those of the CPA and VCDPA but do not include data correction rights or obligations for sensitive data consent.

If you reside in any of these states, you may exercise your rights by contacting us using the information provided in the "Contact Us" section. We will respond to verified requests in accordance with the timelines set by applicable state laws.

• · Gramm-Leach-Bliley Act (GLBA): Ensuring the confidentiality of sensitive financial information.

• · Telephone Consumer Protection Act (TCPA): Adherence to regulations governing SMS communications.

• · Children’s Online Privacy Protection Act (COPPA): We do not knowingly collect information from individuals under 13 years of age.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Tax Relief Squad 6B Liberty, Suite 215 Aliso Viejo, CA 92656 United States Email: reza@taxreliefsquad.com Phone: 949-210-9747